Acknowledged commitment
As a signatory of the Responsible Supplier Relations Charter in 2011, ARMOR GROUP was one of the first 5 French ISCs honored for the quality of their purchasing management with their suppliers and was awarded the Responsible Purchases and Supplier Relationship Label in 2015 for all its activities.
Responsible Purchases and Supplier Relationship Label
ARMOR GROUP's commitment to responsible purchasing is acknowledged worldwide.
Our Responsible Purchasing policy
ARMOR GROUP's aim is to choose the best companies and partners in order to build lasting relationships. A collaboration that serves both competitiveness and quality, meeting the requirements of our customers as well as ARMOR GROUP's present and future challenges.
ARMOR GROUP's commitment, recognized by the French Ministry of the Economy's Responsible Supplier Relations and Purchasing (RFAR) charter, takes the form of ten commitments presented below:
The 10 commitments of the Supplier Relations and Responsible Purchasing charter
- Maintain a financially responsible relationship with suppliers
- Maintain respectful relations with all suppliers, favoring the development of collaborative relationships
- Identify and manage situations of mutual dependence with suppliers
- Involve signatory organizations in their supply chain
- Assess all life-cycle costs and impacts
- Integrate environmental and social responsibility issues
- Ensure your organization's territorial responsibility
- Insure professionalism and ethics of the purchasing function
- A purchasing function responsible for overall management of supplier relations
- A supplier relations mediator, responsible for smoothing internal and external relations within the company.
Our commitments on a daily basis
A Business Code of Conduct
This Code expresses our commitment to respecting Human Rights, the environment and implementing business relationships that ensure business ethics. It describes our purchasers and advisors' commitments and those we expect from our suppliers, to promote mutual commitment that focuses on shared values.
Long-term commitment with our partners
ARMOR GROUP (apart from ARMOR Print Solutions) proved its commitment by being awarded the Responsible Purchases and Supplier Relationship Label in November 2015, and is now one of the first 5 French ISCs (Intermediate-Size Companies) honored for the quality of their purchasing management with their suppliers.
Mediation service on hand
ARMOR GROUP is engaged in a sustainable approach through where it provides a Mediation service to its suppliers to help them in the event of disputes during our contractual relationships:
Balanced purchasing terms and conditions
As the basis of negotiation between our Purchasing team and our Suppliers, ARMOR GROUP's General Terms and Conditions of Purchase are designed to promote responsible, sustainable relationships.
In-company advisor awareness
Our Purchasing Correspondents (PCs) have been assigned the mission of being the Purchasing Department point of contact for all company departments. Our PC community is made aware of best practices on a regular basis to be able to train and accompany all advisors in our approach.
ARMOR GROUP and its suppliers, a 360° relationship
Annual assessment of all our strategic suppliers
Each of our strategic suppliers is assessed on an annual basis by our Purchasing Department and by in-company advisors. This assessment is shared during business reviews with the supplier and enables us to define areas for technical, quality and CSR improvement together.
Supplier Team Meeting
The Team Meeting, our annual event that our suppliers appreciate, is the opportunity for ARMOR GROUP to bring together a few dozen suppliers every year to enjoy a friendly moment discussing our mutual projects and to enable us to continue being attentive to their needs.
Satisfaction surveys
To foster quality relationships with our suppliers, we organize satisfaction surveys to identify their expectations and to work on our own areas for improvement to ensure our relationship is sustainable and harmonious.